How it works
- Log in or create an account, using the email address you'll order with.
- Fill in the form below with your registration, warrant card or certificate number. If you're sending a warrant card or a qualification certificate, also email a clear photo or scan to info@dsmedical.co.uk.
- We check your details and verify your account. We'll let you know when it's done.
- Order as normal. Once your account is verified, restricted products can be added to your basket whenever you're logged in. You only need to be verified once.
Why do I need to provide my professional registration details?
A number of products we sell on our website feature the use of protected titles like Doctor, Nurse, Paramedic, etc. We are committed to ensuring that such products are only made available to those who are legally entitled to use such titles.
If you are a police officer, we need your warrant card details.
Therefore, if you are purchasing a 'restricted' protected titles product, we'll need your registration number, a copy of your current registration certificate or your warrant card details. Healthcare professionals can check their own entry on the HCPC register.
Why do I need to provide copies of certificates when ordering some products?
A number of products we sell are related to qualifications issued by awarding bodies that have strict guidelines on the provision of materials bearing the name, logo or qualification titles.
As a committed business, we have a duty to ensure that products subject to these guidelines are only sold to holders of the relevant qualifications. Therefore, if you are looking to purchase such items, you will need to send us a copy of your current qualification. Products that require such proof are highlighted on the relevant product page.
How do I send documents?
Email a clear photo or scan to info@dsmedical.co.uk, with your name in the email. Common image files and PDFs are fine. We cannot accept zipped files (e.g. .ZIP, .RAR, .TAR) or spreadsheets (e.g. .XLS or .XLSX) for security reasons.
General information
Restricted products can only be ordered from a verified account. If, for some reason, you are unable to provide the information required or are unsure how to provide it, please contact us, and a member of our team will be happy to assist you.
